Which of the Following Statements About Response Time Is True

question 4

Multiple Choice

Which of the following statements about response time is true?

• A) Response time is the time between when the salesperson sends a message and the prospect responds to it.
• B) E-mail messages have a greater degree of interactivity and thus faster response time than telephone conversations.
• C) A salesperson should use fax rather than telephone communications because it has a shorter response time.
• D) Because of nonverbal communications, face-to-face communications have the slowest response time of all communications methods.
• E) Response time is the time when the prospect is most receptive of the sales message due to the absence of noise.

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Definitions:

Broken Glass

A metaphor for damage or destruction, often used to symbolize the breaking of barriers or the aftermath of a disruptive event.

Positive Details

Specific pieces of information that reflect well on someone or something, enhancing its image or perception.

Negative Details

Pertains to the facets of information or aspects that are pessimistic or undesirable in nature.

Psychology Study

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