When Salespeople Communicate in a High-Technology Environment,they Should

question 23

Multiple Choice

When salespeople communicate in a high-technology environment,they should:

• A) always deliver bad news via e-mail.
• B) send daily e-mails to each customer.
• C) use their own style and not try to mimic the style of their customers.
• D) use e-mail to send duplicate messages to all customers.
• E) none of the above.

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Definitions:

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A type of life insurance policy that provides coverage for a specific period of time, or term, offering a death benefit to beneficiaries if the insured passes away during the term.

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A type of life insurance policy that offers coverage for the insured's entire lifetime, typically including a savings component.

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