Ivan Sells Customized Computer Software and Hardware to Small Businesses

question 89

Multiple Choice

Ivan sells customized computer software and hardware to small businesses.To make a sale to Anastasia,he has offered to discount $100 if she buys the product immediately.He initially quotes $100 more than his company's list price; his bargain price is the list price.Ivan has:

• A) acted within a typical salesperson's ethical boundaries.
• B) incurred a loss for his company.
• C) tried to use backdoor selling.
• D) used deception in trying to make a sale.
• E) none of the above.

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Definitions:

Insourcing

The practice of performing business functions or operations internally, rather than outsourcing them to external vendors.

Outsourcing

The practice of hiring third parties to perform services or produce goods that were previously handled internally by the company's own staff.

Online Catalog

A digital platform that displays products or services offered by a company, allowing customers to browse, search, and sometimes purchase items directly over the internet.

Digitized Version

A digital format of a document, image, sound, video, or any other type of content that has been converted from its original physical or analog medium for easier access, storage, and sharing.