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A Customer Relationship Management System Allows a Firm to Be

question 112

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A customer relationship management system allows a firm to be more customer-focused.


Definitions:

Early History

The initial stages or periods in the development or formation of a society, institution, or phenomenon.

Cognitive Psychologists

Scientists who study mental processes such as perception, memory, language, problem-solving, and thinking.

Cognitive Processes

Mental activities involved in acquiring, processing, and storing knowledge, such as perception, memory, and reasoning.

Titchener

A psychologist who founded structuralism, focusing on breaking down mental processes into the most basic components.

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