A Performance Management System Designed with a Strong Quality Orientation

question 83

Multiple Choice

A performance management system designed with a strong quality orientation can be expected to:

• A)emphasize an assessment of system factors in the measurement system, but not of the person factors.
• B)emphasize that managers' and employees' work separately to solve performance problems.
• C)involve only the external customers in setting standards and measuring performances.
• D)use multiple sources to evaluate person and system factors.
• E)emphasize an assessment of person factors in the measurement system, but not of the system factors.

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Definitions:

Probability Sample

Each person (or thing) has an equal chance of being chosen because the selection is random.

Equal Chance

The principle that all individuals should have the same opportunity to succeed or participate in activities, without discrimination or biases.

Case Study Method

A research approach that involves the detailed examination of a single instance or event: a case.

Social Workers

Professionals dedicated to helping individuals, families, and communities to cope with challenges and improve their well-being through a variety of services.