Which of the Following Terms Refers to the Efforts Put

question 16

Multiple Choice

Which of the following terms refers to the efforts put forth by employees in carefully managing their own personal appearances as a requisite to performing their job well?

• A) Emotional labor
• B) Emotional contagion
• C) Emotional flow
• D) Aesthetic labor
• E) Aesthetic expression

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Definitions:

Locus Of Communication

The source or position from which communication originates, affecting its reception and interpretation.

Schemas

Cognitive structures or mental models that help individuals organize and interpret information based on their past experiences and knowledge.

Groupthink

A psychological phenomenon where the desire for harmony in a decision-making group results in an irrational or dysfunctional decision outcome.

Organizational Communication

The process of creating, exchanging, and interpreting messages within a network of interdependent entities.