________ Refers to the Policies,practices,and Systems That Influence Employees' Behavior,attitudes,and

question 26

Multiple Choice

________ refers to the policies,practices,and systems that influence employees' behavior,attitudes,and performance.

• A)Total quality management
• B)Financial management
• C)Human resource management
• D)Production and operations management
• E)Competency management

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Definitions:

Implicit Personality Theory

The assumptions or biases that people naturally make about the characteristics and traits of others based on limited observations.

Primacy

The principle that items or information presented first in a list or sequence are more likely to be remembered or given importance.

Recency Effect

The tendency for a perceiver to rely on recent cues or last impressions.

Performance Evaluation

The process of assessing an employee's job performance against predefined criteria to provide feedback, guide further development, and make decisions about promotions or rewards.