Examlex
What is the purpose of the Malcolm Baldrige Award? Describe the application and evaluation process,and list the seven characteristics that companies are scored for in the examination.
Assertive
The quality of being confident and direct in claiming one's rights or putting forward one's opinions without being aggressive.
Unassertive
A behavioral characteristic in which an individual tends to be passive or submissive, often failing to express their own opinions or needs.
Interpersonal Conflict
A disagreement or clash between individuals due to differing opinions, values, or interests.
Conflict Management
The process of identifying and addressing differences that have the potential to escalate into disputes, in a constructive manner.
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