AUTOMOBILE SCENARIO Consider a Consumer Who Is Contemplating a New Automobile Purchase

question 122

Multiple Choice

AUTOMOBILE SCENARIO
Consider a consumer who is contemplating a new automobile purchase. She has narrowed her decision down to two brands, Honda Accord and Ford Taurus. She has identified gas mileage, price, warranty, and styling to be important attributes to consider in her decision. Her evaluative ratings (e) for each attribute and her beliefs of how each brand performs on a given attribute (b) are given below:

-Refer to the Automobile Scenario.Which of the following is true of the customer's overall attitude following the implementation of the attitude-toward-the-object model?

• A) The customer has a more favorable attitude toward Ford Taurus.
• B) The customer has a negative attitude toward Honda Accord.
• C) The customer has no significant attitude toward any model.
• D) The customer has a more favorable attitude toward Honda Accord.
• E) The customer has the same overall attitude toward both Ford Taurus and Honda Accord.

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Definitions:

Expectations

Anticipated outcomes or beliefs about what will happen in the future.

Illusory Correlation

A cognitive bias wherein a relationship is perceived between two variables that are statistically uncorrelated or independent.

Genius

Exceptional intellectual or creative power or other natural ability.

Insanity

A legal term describing a person's inability to understand the nature of their actions, not a specific clinical diagnosis.