Which of the Following Is True About the Service Center

question 10

Multiple Choice

Which of the following is true about the service center within the recent generic HR structure?

• A)They have dual reporting relationships to both the head of the line business and the head of HR.
• B)They are responsible for the traditional areas of HR, such as recruitment, selection, training, and compensation.
• C)They consist of individuals who ensure that the transactional activities are delivered throughout the organization.
• D)They act as consultants in the development of state-of-the-art HR systems and processes for use in the organization.
• E)They focus on ensuring that the HRM systems enable the business to execute its strategy.

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Definitions:

Personal Communication

involves direct, face-to-face interaction or the use of personal media to exchange messages between individuals for personal or private matters.

Cyber Loafing

The act of using the internet and digital devices for non-work-related purposes during work hours, leading to reduced productivity.

Employee Wage

The fixed regular payment, typically calculated on an hourly, daily, or piecework basis, made by an employer to an employee.

Job Satisfaction

The level of contentment or happiness an individual feels towards their job, influenced by factors such as work environment, responsibilities, and compensation.