A Performance Management System Designed with a Strong Quality Orientation

question 83

Multiple Choice

A performance management system designed with a strong quality orientation can be expected to:

• A)emphasize an assessment of system factors in the measurement system, but not of the person factors.
• B)emphasize that managers' and employees' work separately to solve performance problems.
• C)involve only the external customers in setting standards and measuring performances.
• D)use multiple sources to evaluate person and system factors.
• E)emphasize an assessment of person factors in the measurement system, but not of the system factors.

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Definitions:

Dopamine Receptors

Proteins located on the surface of certain cells, which dopamine binds to in order to exert its effects on mood, movement, and other functions.

Medical Model

A framework for understanding diseases and disorders by emphasizing biological factors and excluding psychological, environmental, and social influences.

Organic Causes

Refers to health problems or diseases that have a physical basis in the body, rather than being caused by mental or emotional factors.

Trephining

an ancient medical procedure that involves making a hole in the skull to treat health problems or release evil spirits.