Examlex
_____ refers to practices participated in by employees from all levels of the company that focus on continuous improvement of business processes.
Explicit and Implicit Coercion
Force or pressure applied in a clear, direct way (explicit) or in a more subtle, indirect manner (implicit) to compel someone to act in a certain way.
Flight Attendants
Airline personnel responsible for ensuring the safety, comfort, and well-being of passengers during flights, including performing safety briefings and providing customer service.
Resistance to Change
The reluctance or refusal to adapt to changes in the workplace or environment, which can stem from various personal or organizational reasons.
Refreezing
The final stage in the Lewin's change model where new behaviors or processes are solidified into the organization's culture after a change has been implemented.
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