A Performance Management System Designed with a Strong Quality Orientation

question 83

Multiple Choice

A performance management system designed with a strong quality orientation can be expected to:

• A)emphasize an assessment of system factors in the measurement system, but not of the person factors.
• B)emphasize that managers' and employees' work separately to solve performance problems.
• C)involve only the external customers in setting standards and measuring performances.
• D)use multiple sources to evaluate person and system factors.
• E)emphasize an assessment of person factors in the measurement system, but not of the system factors.

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Definitions:

Utopian Communities

Ideal communities that offered innovative social and economic relationships to those who were interested in achieving salvation.

Nineteenth Century

The period of time from January 1, 1801, to December 31, 1900, marking the 19th century in the Gregorian calendar.

Thomas More

A 16th-century English statesman and author, best known for his book "Utopia" and for his refusal to acknowledge King Henry VIII as head of the Church of England.

Utopia

An imaginary and idealized society where social and political systems work perfectly and citizens live in harmony and prosperity.