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What Are the Results a Performance Management System Designed with a Strong

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What are the results a performance management system designed with a strong quality orientation can be expected to achieve?


Definitions:

Professional Bureaucracy

An organizational structure dominated by professionals who have control over their own work and decision-making processes.

Machine Bureaucracy

A highly structured organizational form that operates through strict procedures and rules, with tasks clearly defined and hierarchical authority.

Direct Management Supervision

A management approach where supervisors closely monitor and directly oversee their employees' work and processes.

Narrower Spans of Control

Organizational structure where a manager supervises a small number of subordinates, leading to closer supervision and more direct manager-employee interaction.

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