If a Training Program Focuses Primarily on Ensuring That Employees

question 76

Multiple Choice

If a training program focuses primarily on ensuring that employees have product or service knowledge,it is taking the strategic initiative to

• A)improve customer service.
• B)improve employee engagement.
• C)enhance innovation.
• D)grow in the global market.
• E)develop creativity.

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Definitions:

Tax

Mandatory financial charge or some other type of levy imposed upon a taxpayer by a governmental organization in order to fund government spending and various public expenditures.

Buyers

Individuals or organizations that purchase goods or services for personal use, resale, or as input for the production of other goods and services.

Price

The fiscal amount foreseen, obligatory, or rendered in settlement for something.

Tax Burden

The total amount of taxes that individuals or businesses must pay to the government, expressed as a percentage of income or revenue.