Which of the Following Is True About the Service Center

question 42

Multiple Choice

Which of the following is true about the service center within the recent generic HR structure?

• A)They have dual reporting relationships to both the head of the line business and the head of HR, although the line business tends to take priority.
• B)They are responsible for the traditional areas of HR, such as recruitment, selection, training, and compensation.
• C)They consist of individuals who ensure that the transactional activities are delivered throughout the organization.
• D)They act as consultants in the development of state-of-the-art HR systems and processes for use in the organization.
• E)They ensure that the HRM systems enable the business to execute its strategy.

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Definitions:

Social Identity

An individual’s sense of who they are based on their group memberships, such as national, social, or ethnic groups.

Homogenization

The process of making things uniform or similar by blending diverse elements, often leading to reduced variety and differentiation.

Internal Factors

Internal factors refer to the inner strengths and weaknesses that affect a company's or individual's ability to achieve its objectives.

External Factors

Conditions and forces outside the organization that affect its performance, including economic, social, political, and technological influences.