Organizations That Introduce _____ Rating Systems Where Low Performers Are

question 33

Multiple Choice

Organizations that introduce _____ rating systems where low performers are systematically identified and, where necessary, eliminated from payrolls often experience quick improvement gains in the range of 40 percent.

• A)forced distributions
• B)paired comparisons
• C)critical incident
• D)alternation
• E)performance-based

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Definitions:

Quality Costs

The total costs associated with ensuring products or services meet quality standards, including prevention, appraisal, and failure costs (both internal and external).

Quality Costs

The total costs associated with preventing defects, appraising the quality of products, and the costs related to failures, both internal and external.

Productive Inefficiency Cost

Costs incurred due to not utilizing resources in the most efficient way, leading to higher production costs or wasted resources.

External Failure Cost

Costs associated with defects found after the product is delivered to the customer, including returns and warranties.