Advocates of the Quality Approach Believe That Most U

question 48

Multiple Choice

Advocates of the quality approach believe that most U.S. companies' performance management systems are incompatible with the quality philosophy for a number of reasons. Which one of the following is among these reasons?

• A)Most existing systems measure performance in terms of quality, not quantity.
• B)They involve both internal and external customers in setting standards and measuring performance.
• C)Companies share financial rewards of successes with employees according to how much they have contributed to them.
• D)Rewards are connected to business results and profits.
• E)Employees are held accountable for good or bad results to which they contribute but do not completely control.

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Definitions:

Diabetic Footwear

Specially designed shoes intended to reduce the risk of skin breakdown in diabetics with existing foot disease, providing support and reducing pressure points.

Soiled Dressings

Bandages or materials that have been used to cover wounds and have become dirty or contaminated with bodily fluids and need to be changed to prevent infection.

Contaminated

Refers to objects or areas that have been infected with pathogens or polluted with hazardous substances.

Wound Treatment

Medical management and care strategies applied to injuries involving breaks in the skin or underlying tissues to promote healing and prevent infection.