Which of the Following Is True About the Quality Approach

question 83

Multiple Choice

Which of the following is true about the quality approach to performance measurement?

• A)The quality approach techniques usually have very little congruence with the strategic goals of an organization.
• B)The quality approach has very low acceptability because they are usually developed without input from those to be evaluated.
• C)The quality approach advocates evaluation of personal traits, which are easier to relate to job performance.
• D)The quality approach adopts a systems-oriented focus, while traditional performance appraisal systems focus more on individual employee performance.
• E)The quality approach relies primarily on a combination of the behavior and results approaches to performance measurement.

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Definitions:

Materials

Substances or components that are used in the manufacturing or production of goods.

Annual Fixed Costs

Costs that do not vary with the volume of production or sales and are incurred on a yearly basis.

Variable Costs

Expenses that vary directly with levels of production.

Fixed Costs

Fixed costs refer to the expenses that do not change with the level of production or sales, such as rent, salaries, and insurance.