Which of the Following Is True About the Quality Approach

question 83

Multiple Choice

Which of the following is true about the quality approach to performance measurement?

• A)The quality approach techniques usually have very little congruence with the strategic goals of an organization.
• B)The quality approach has very low acceptability because they are usually developed without input from those to be evaluated.
• C)The quality approach advocates evaluation of personal traits, which are easier to relate to job performance.
• D)The quality approach adopts a systems-oriented focus, while traditional performance appraisal systems focus more on individual employee performance.
• E)The quality approach relies primarily on a combination of the behavior and results approaches to performance measurement.

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Definitions:

Merchandising Income

The profit generated from buying and selling goods.

Net Revenue

Refers to the total amount of sales a company generates after subtracting direct returns, allowances, and discounts.

Plant and Equipment

Plant and equipment are tangible assets used in the production or supply of goods and services, such as machinery, vehicles, and buildings, necessary for business operations.

Accumulated Depreciation

Sum of all depreciation expenses allocated to a fixed asset since it first became operational.