In Functional and Centralized Structures

question 78

Multiple Choice

In functional and centralized structures:

• A)managers need to be more experienced relative to managers in divisional structures.
• B)managers need to be more sensitive to individual differences between workers.
• C)employees tend to think of fairness in terms of rules and procedures.
• D)managers need to be high in cognitive ability relative to managers in divisional structures.
• E)managers tend to have high responsibility for managing coordination between themselves and others.

Understand the process and goals of the listening process in organizational communication.

Understand the benefits and outcomes of effective listening in the workplace.

Comprehend the key components and processes involved in listening, such as decoding, evaluating, and responding.

Recognize the importance and challenges of virtual communication, including virtual meetings and web-based systems.

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Definitions:

Division of Labor

A method that breaks down the production of a product into a series of specific tasks, each performed by a different worker.

Specialization

The concentration of the productive efforts of individuals or organizations on a limited number of activities, leading to increased efficiency and productivity.

Mass Production

A manufacturing technique that produces large quantities of goods efficiently by using assembly lines or automation technology.

Exchange

The act of giving one thing and receiving another, especially of the same type or value, in return.