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Which of the following refers to the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job?
Personal Factors
Individual characteristics that influence behavior and performance, such as attitudes, skills, knowledge, and personality traits.
Optimism
A mental attitude characterized by hope and confidence in success and a positive future.
Hardiness
A personality trait characterized by a sense of control over events, commitment to life and work, and the courage to face stressful situations.
African Americans
A racial or ethnic group in the United States with ancestors from Africa, particularly those of Sub-Saharan African descent.
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