Ideal Expectations Are Expectations About What a Consumer Really Wants

question 3

True/False

Ideal expectations are expectations about what a consumer really wants to happen during an experience if everything were ideal.

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Definitions:

Employee Development

The ongoing effort by organizations to improve the knowledge, skills, and abilities of their employees to increase their performance and organizational contribution.

Feedback

Feedback is information provided about a person's performance or behavior intended to guide future improvements.

Hone Skills

The process of refining or sharpening one's abilities or expertise in a particular area.

Clarity

The quality of being coherent and easily understood, often related to communication or thought processes.