According to the Expectancy/disconfirmation Theory,when Performance Perceptions Exactly Match What

question 66

Multiple Choice

According to the expectancy/disconfirmation theory,when performance perceptions exactly match what was expected,then _____ occurs.

• A) positive disconfirmation
• B) negative disconfirmation
• C) confirmation
• D) dissatisfaction
• E) reverse expectation

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Definitions:

Environmental Problems

Issues affecting the natural environment, often caused by human activity, such as pollution, climate change, and biodiversity loss.

Property Rights

Legal rights that delineate the ownership and utilization of resources, including the right to transfer, use, or exclude others from use.

Profit Maximization

The process by which a business seeks to achieve the greatest possible profit with the least possible cost and risk.

Industrial Waste

Waste produced by industrial activities, including chemicals and by-products that can be hazardous to the environment and human health.