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Explain the Expectancy/disconfirmation Theory

question 6

Essay

Explain the expectancy/disconfirmation theory.Describe how it explains your satisfaction or dissatisfaction from a recent consumption experience.

Evaluate the process and impact of differential reinforcement on deviant behavior.
Recognize the significance of shaming in the social response to deviance.
Discuss the concept of identifying with deviant figures as a precursor to criminal behavior.
Understand the critiques and limitations of major theories of deviance.

Definitions:

Irrelevant Information

Information that is not pertinent or helpful in understanding or making a decision about a particular situation or problem.

Age

A measure of the amount of time that a person or thing has existed from birth or inception to a specific point, often used as a marker for biological or social stages.

Tune Out

The act of disengaging or ignoring certain stimuli, often used to describe avoiding listening to something or someone.

Fluid Intelligence

The ability to reason and solve new problems using logic, without relying on previously learned information.

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