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Negative Word-Of-Mouth (Negative WOM)takes Place When Consumers Pass on Negative

question 66

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Negative word-of-mouth (negative WOM)takes place when consumers pass on negative information about a company from one to another.


Definitions:

Sample Size

The number of observations or data points that are collected and included in a sample for analysis.

Target Marketing

The practice of directing advertising efforts to appeal to a specific segment of consumers based on shared characteristics such as demographics, geography, or behavior.

Entire Market

The entire market refers to the total available marketplace or the aggregate of all potential buyers and sellers for a given product or service.

Confidence

In statistics, it relates to the degree of certainty or reliability in an estimate or test result, often expressed as a confidence interval.

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