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Attribution Theory Explains Why Groups of People Replace One Set

question 19

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Attribution theory explains why groups of people replace one set of acceptable norms with another set that others view as unacceptable.


Definitions:

Retail Context

The environment or circumstances surrounding the sale of goods to consumers, including the physical store layout, online presence, and customer service experience.

Consumer Anxiety

Refers to the feelings of worry and unease that consumers may experience before, during, or after making a purchase decision.

Expensive Brand

A brand perceived as high-cost due to its quality, exclusivity, or luxury status, often attracting a specific market segment.

Shopping Orientation

Refers to a consumer's general attitudes, behaviors, and intentions towards shopping, influenced by personal, social, and cultural factors.

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