Salespeople at Widget Co

question 30

Multiple Choice

Salespeople at Widget Co.complain that they lose sales bonuses when the production department is out of stock of a particular item.This sometimes causes customers to buy elsewhere rather than wait for the next production run.Meanwhile, production employees complain that salespeople don't appreciate the need to minimize inventory costs, for which production staff is rewarded.This is mainly an example of conflict due to:

• A)ambiguity.
• B)communication problems.
• C)pooled task interdependence.
• D)differentiation.
• E)goal incompatibility.

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Definitions:

Misinterpretations

Incorrect or mistaken understanding or explanation of a statement, action, or event.

Compulsions

Repetitive or ritualistic acts that, in OCD, serve in some way to deal with the obsessions.

Hallucinations

Perceptions in the absence of external stimuli, such as seeing, hearing, feeling, or smelling things that are not there.

Delusions

False beliefs maintained despite strong evidence against them, often seen in psychological disorders.