Two Team Members Who Disagree Over Their Work Schedule Approach

question 75

Multiple Choice

Two team members who disagree over their work schedule approach their team leader to help resolve the conflict.Based on your knowledge of third-party conflict resolution,the team leader should:

• A) help the employees resolve their own conflict, with the team leader serving as a mediator to help them clarify their differences and common interests in the dispute.
• B) ask the employees to determine the information the team leader should receive, then make the decision based only on that information.
• C) tell each employee to present a solution, then the team leader would randomly choose one of them.
• D) select the best schedule with the information that the team leader decides to request from the employees.
• E) tell the employees that their personal leave has been cancelled this year because they couldn't agree on such a trivial issue.

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Definitions:

Principal Duty

The main or most important obligation that a party has under a contract or agreement.

Reimburse

To pay back someone for expenses they have incurred.

Gratuitous Agency

Gratuitous agency refers to an arrangement where an agent acts on behalf of a principal without receiving any compensation for their services, often based on personal or familial relationships.

Terminable

Describing something, such as a contract or employment, that can be ended or terminated, usually under specific conditions outlined within the agreement.