Krystal's Boss in the Accounting Department Initially Rejected Her Proposal

question 69

Multiple Choice

Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to and received support from the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system, he reluctantly agreed to test it in a pilot project.What form of influence is Krystal mainly using here?

• A)Silent authority
• B)Coalition formation
• C)Assertiveness
• D)Impression management
• E)Both 'B' and 'C'

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Definitions:

Deliberate Practice

A method of skill development involving focused, structured practice with the aim of improving performance.

Grit

A personality trait characterized by perseverance and passion for achieving long-term goals despite obstacles.

Acceptable Mistake

An error or fault that is deemed permissible within a certain context or situation, often seen as a learning opportunity.

Blame-free Environment

A culture that focuses on problem-solving rather than assigning fault, encouraging open communication and learning.