Your Team Has Been Put in Charge of a Major

question 105

Multiple Choice

Your team has been put in charge of a major project involving a client.Although the organization has many clients,this is the largest source of revenue and affects the work of several other teams in the organization.The project requires continuous involvement with the client,so any problems with the client are immediately felt by others in the organization.According to the model of power,your team has:

• A)very little power in the organization.
• B)a high degree of centrality.
• C)a high degree of substitutability.
• D)a low level of visibility.
• E)a lot of referent power.

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Definitions:

Barriers to Adoption

Factors or obstacles that prevent potential customers from adopting a new product, service, or technology.

Risk

The potential for losing something of value, which can be financial, physical, emotional, or otherwise, often assessed in terms of likelihood and impact.

Value Barrier

An obstacle that prevents a customer from recognizing or accepting the value in a product or service.

Usage Barrier

Obstacles that prevent or discourage customers from using a product or service, which can include lack of awareness, accessibility issues, or complexity.