A Problem with E-Mail Is That

question 106

Multiple Choice

A problem with e-mail is that:

• A)it contributes to information overload.
• B)it increases the frequency of flaming.
• C)it is difficult to interpret emotion meaning in e-mail messages.
• D)it reduces politeness and respect.
• E)all of the above are problems with e-mail.

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Definitions:

Distribution System

A distribution system is the network through which a company delivers its products or services to the end consumers.

Law of Small Numbers

A cognitive bias that leads individuals to draw broad conclusions from small data sets or a limited number of observations.

Representativeness Heuristic

A cognitive shortcut that involves judging the likelihood of an event by comparing it to an existing prototype that comes to mind, often leading to errors in decision making.

Availability Bias

A cognitive bias where individuals overestimate the importance of information readily available to them.