A Rubber Recycling Plant Employed 150 Unskilled and Relatively Low-Paid

question 66

Essay

A rubber recycling plant employed 150 unskilled and relatively low-paid production employees.Although employees were unhappy about their pay levels as well as noise and heat in the plant, most had been with the company for a long time because there were not many other employment opportunities in the community.To motivate the workforce, the new plant manager decided to enrich the production jobs by giving them a wider variety of tasks to perform and giving them more autonomy regarding when they performed those tasks.However, rather than increase job performance, the changes resulted in more complaints from employees, higher absenteeism due to stress and a slight increase in turnover.Based on your knowledge of job design, explain why these results may have occurred.

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Definitions:

Violation-of-expectations

A research method used in developmental psychology to study infants' understanding of the world by observing their reactions to unexpected events.

Perceptual Awareness

The ability to become aware of one's environment and internal states through sensory input, such as sight, sound, and touch.

Conceptual

Pertaining to concepts or ideas; involving the use of the mind to understand, categorize, or define something.

Intellectual

Relating to the intellect or involving the ability to think and understand at a high level of complexity.