________ Involves Modifying Behavior to Be Consistent with Required Emotions

question 85

Multiple Choice

________ involves modifying behavior to be consistent with required emotions but continuing to hold different internal feelings.

• A) Surface acting
• B) EI
• C) EVLN model
• D) Deep acting
• E) both 'A' and 'D'

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Definitions:

Persuasive Message

Communication intended to influence the attitudes, beliefs, or behaviors of the recipient.

Direct Format

Involves presenting information straightforwardly and clearly without unnecessary embellishments or details.

Sales Messages

Communications crafted to persuade potential customers to purchase a product or service, focusing on benefits and value.

Explicit Request

A direct and clear instruction or plea for someone to perform an action or provide information without ambiguity.