Shawna Is Dissatisfied with Her Boss for Not Supporting Her

question 113

Multiple Choice

Shawna is dissatisfied with her boss for not supporting her work or recognizing her job performance.In spite of these problems, Shawna does not complain and does not intend to move elsewhere.Instead, she maintains her level of work effort and hopes the company will eventually correct these problems.According to the EVLN model, Shawna is mainly engaging in:

• A)exit.
• B)voice.
• C)employability.
• D)loyalty.
• E)neglect.

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Definitions:

Frame Bending

The process of altering or adapting the rules, structures, or belief systems within an organization to facilitate change or improvement.

Nadler and Tushman

Scholars known for their work on organizational dynamics, change management, and the congruence model for understanding organizations.

Frame Breaking

The act of radically changing established procedures or ways of thinking in an organization or field, often to spark innovation or adapt to new challenges.

Nadler and Tushman

Researchers who developed the Congruence Model, a framework for analyzing organizational performance by examining the alignment among different elements, such as work, people, structure, and culture.