A Retail Store Increases Customer Interaction and Service Provided to Their

question 63

Multiple Choice

A retail store increases customer interaction and service provided to their customers by salespeople by giving the salespeople a sales commission each time they make a sale to a customer.This is an example of:

• A)tacit knowledge
• B)behavior modification
• C)social learning
• D)a variable ratio schedule of reinforcement
• E)both 'B' and 'D'

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Definitions:

Hippocampus

A part of the brain associated with memory formation, organization, and storage, as well as with spatial navigation.

Cerebellum

A part of the brain located at the back of the skull, crucial for motor control, coordination, precision, and accurate timing.

Medulla

The medulla is a section of the brainstem involved in autonomic functions such as heart rate, breathing, and blood pressure regulation.

Thalamus

A part of the brain that acts as a relay station, processing sensory and motor signals to and from the cerebral cortex.