In Organizational Settings, Empathy

question 32

Multiple Choice

In organizational settings, empathy:

• A)has both a cognitive and emotional component.
• B)improves sensitivity to the external causes of another person's behavior and results.
• C)can reduce the likelihood of fundamental attribution error.
• D)does all of the above.
• E)is only 'A' and 'B'.

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Definitions:

Creative Subsystem

Part of a system or process involved in generating novel ideas and solutions within a particular context or organization.

Culture Production System

The organized network of institutions and processes that produce cultural products such as music, literature, and art.

Cultural Gatekeeper

Individuals or organizations that have the power to control the flow of information and cultural materials to the public.

Creative Subsystem Member

An individual within an organization who is specifically involved in the creation and development of ideas, products, or advertising, contributing to the innovative output of the entity.