When Bank of Northern Minnesota (BNM) Acquired a Major Investment

question 145

Essay

When Bank of Northern Minnesota (BNM) acquired a major investment firm, senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles.The marketing staff say that the finance types wouldn't know a customer if they stepped on one.They partly attribute this to the poor marketing expertise in the investment firm before BNM bought it.The finance types, many of whom have graduate degrees from top universities, privately complain that the marketing types don't have enough brainpower to turn on a light switch.Use social identity theory to explain why these hostilities might exist.

Differentiate between the skills of a change agent and those not typically associated with change agency.

Comprehend the importance of viewing change through single and multiple perspectives.

Analyze the components and phases of classic and modern change models.

Understand the different types of directives and their significance in end-of-life decisions.

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Definitions:

Mediation-arbitration

A hybrid dispute resolution process that begins with mediation in an attempt to encourage a mutually agreeable settlement and moves to arbitration if mediation is unsuccessful.

Neutral

A person or entity without bias toward a specific outcome, often involved in mediating disputes or ensuring fair processes.

Fact-finding

A process of gathering and analyzing facts related to a specific issue or dispute, often used in arbitration, mediation, or policy-making to inform decisions and resolutions.

Nonbinding Recommendations

Advisories issued by an authority or organization that lack the power of enforceable law but aim to guide behavior or action.