Scenario: Kleen Waterproofing Dave Docket, the Installation Manager at Kleen Waterproofing, Has Been

question 129

Multiple Choice

Scenario: Kleen Waterproofing
Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they don't show up at all without any communication with the customers.The job completion dates keep getting delayed and customer dissatisfaction keeps increasing.Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they aren't sure what tasks are included in their job.Dave is wondering how he can understand what is going on with his crew behavior and what can he do to improve the situation.
-If Dave uses the MARS model, he would know that all of these factors directly influence his employee's voluntary behavior and performance EXCEPT:

• A)motivation.
• B)role perceptions.
• C)situational factors.
• D)moral intensity.
• E)ability.

Understand the scope and application of the Uniform Commercial Code (UCC) in regulating sales and leases of goods.

Identify the criteria that qualify a transaction as a sale under the UCC.

Recognize how the UCC addresses contract formation, including offer, acceptance, and consideration.

Differentiate between sales of goods and transactions not covered by the UCC.

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Definitions:

Internet Site

A location on the World Wide Web, accessible through its unique URL, hosting a collection of related web pages.

Host

The portion of a domain name that identifies who maintains a given website. For example, berkeley.edu is the domain name for the University of California at Berkeley, which maintains that site.

Repository

A central location where data, often related to software development, is stored and managed.

Software

The set of computer programs or instructions that tells the computer what to do and that enables it to perform different tasks.