Organizational Citizenship Refers To

question 141

Multiple Choice

Organizational citizenship refers to:

• A)the employee's right to vote for the company president.
• B)employee behaviors that extend beyond normal job duties.
• C)the organization's obligations to society.
• D)the organization's attachment to a particular country rather than being a global entity.
• E)both 'C' and 'D'.

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Definitions:

Minimizing Waste

refers to the practices and processes aimed at reducing the amount of waste produced by a company, enhancing efficiency and sustainability.

Improve Quality

The process of making enhancements to the standard of products, services, or processes to increase customer satisfaction and achieve better outcomes.

Lower Costs

A reduction in the expenses incurred by a business or organization, improving profitability.

Supplier Expectation

The set of standards or requirements that suppliers believe they should meet in their dealings with purchasing organizations.