A Multiple Channel Queuing System with a Poisson Arrival Rate

question 54

Multiple Choice

A multiple channel queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 4 customers per hour and an average service time of 18 minutes per customer.The minimum number of servers required to avoid an overloaded system is:

• A)1
• B)2
• C)3
• D)4
• E)5

---

Definitions:

Outsourcing

The practice of hiring third parties to handle tasks traditionally performed within the company, often to save costs or access specialized expertise.

Payroll Administration

The process involved in managing the compensation of employees, including salary disbursement, tax withholding, and record-keeping.

Benefits Administration

This involves managing and overseeing an organization's employee benefits program, including health insurance, retirement plans, and other perks, ensuring compliance and satisfaction.

Employee's Skills

The abilities, knowledge, and competencies that individuals bring to their workplace roles, contributing to the organization's success.