Which One of the Following Measures of System Performance Is

question 49

Multiple Choice

Which one of the following measures of system performance is a key measure with respect to customer satisfaction?

• A)average number of customers waiting in line
• B)system utilization
• C)average number of customer in the calling population
• D)probability of a server being busy
• E)capacity costs per hour

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Definitions:

Unconstitutional

An action or statute that violates the constitution or goes beyond the powers granted by it.

Montgomery Bus Boycott

A civil rights protest in 1955-1956 in Montgomery, Alabama, where African Americans refused to use the city buses to fight against segregated seating.

Rosa Parks

An African American civil rights activist whose refusal to give up her seat on a segregated bus in Montgomery, Alabama, in 1955 led to a citywide boycott and became a symbol of the fight against racial segregation.

Predatory Lending

Unethical practices by lenders who impose unfair and abusive loan terms on borrowers, often through high interest rates or unreasonable fees.