One Disadvantage of Appointment Systems Is

question 84

Multiple Choice

One disadvantage of appointment systems is

• A)Capacity can be adjusted by varying hours.
• B)The customer's desired time may be already taken.
• C)People generally accept it as fair.
• D)It can reduce customer waiting time.
• E)Appointments do not have to be all the same length.

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Definitions:

Distress

High levels of stressors that have destructive and negative effects on effort and performance.

Stressors

Factors or conditions that induce stress, potentially leading to a range of psychological and physiological responses.

Performance

The level of achievement or effectiveness of an individual or organization in accomplishing goals or tasks.

Eustress

Moderate levels of stressors that have constructive and positive effects on effort and performance.