The Purpose of Benchmarking Is to Establish a Standard Against

question 76

True/False

The purpose of benchmarking is to establish a standard against which the organization's performance can be judged and to identify a model for possible improvement.

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Definitions:

Positive Reinforcer

An incentive that, when applied following an action, heightens the probability of the action being repeated.

Negative Reinforcer

An unpleasant stimulus whose removal leads to an increase in the probability that a preceding response will be repeated in the future.

Immediate Reinforcer

refers to a reward that occurs directly after a behavior, enhancing the likelihood of that behavior occurring again in the future.

Latent Learning

Learning that occurs without immediate reinforcement and is not demonstrated until there is an incentive to perform.