Which of the Following Is Not a Characteristic of Service

question 51

Multiple Choice

Which of the following is not a characteristic of service operations?

• A) intangible output
• B) high customer contact
• C) high labor content
• D) easy measurement of productivity
• E) low uniformity of output

---

Definitions:

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a comprehensive classification and diagnostic tool for mental disorders used by healthcare professionals.

Substance Disorders

Refer to medical conditions characterized by the addictive use of substances such as drugs or alcohol, leading to significant impairment or distress.

Protective Services

A range of services provided to prevent, respond to, and reduce harm to individuals, especially children and vulnerable adults, from abuse, neglect, or exploitation.

Maltreatment

The act of treating a person or animal with cruelty or violence, especially regularly or repeatedly.