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Describe the Met-Expectations Model of Customer Satisfaction including the formula to calculate it.
Dominant Strategy
In game theory, a strategy that is best for a player regardless of the strategies chosen by other players.
Reward/Risk Ratio
A metric used to compare the potential returns of an investment to its potential losses.
Expected Return
The anticipated return on an investment, based on historical data or probabilistic estimates of future performance.
Nonsystematic Variance
The portion of an investment's variance that is due to factors specific to its issuer and not related to wider market movements.
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