An Organization Creates a Customer Through a Three-Step Approach: Identifying

question 16

True/False

An organization creates a customer through a three-step approach: identifying needs in the marketplace,finding out which needs the organization can profitably serve,and developing goods and services to convert potential buyers into customers.

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Definitions:

Mental Representation

An internal image or concept of an external reality or abstract idea.

Extinct Conditioned Responses

The process by which a conditioned response becomes weaker or disappears after the conditioned stimulus is repeatedly presented without the unconditioned stimulus.

Cognitive Psychologists

Specialists in the field of psychology who study mental processes such as perception, memory, thought, and problem-solving.

Temporary Change

A modification or alteration that is not permanent, often expected to revert back to the original state after a certain period or under specific conditions.