Programs That Improve Customer Service Inside a Company Raise Productivity

question 239

True/False

Programs that improve customer service inside a company raise productivity and staff morale,resulting in better customer relationships outside the firm.

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Definitions:

Empiricism

A philosophical stance emphasizing the importance of experience and evidence gathered through the senses in the acquisition of knowledge.

Bias

Bias refers to a disproportionate weight in favor or against an idea or thing, typically in a way that is closed-minded, prejudicial, or unfair.

Explanation

A statement or account that makes something clear by describing the relevant structure or operation, or circumstances, providing insight into cause-and-effect relationships.

General Curiosity

General curiosity refers to a broad interest and inquisitive nature towards a wide range of subjects or phenomena without specific focus.