In the Communication Process,filtering Occurs When

question 138

Multiple Choice

In the communication process,filtering occurs when:

• A)the sender carefully selects words that the receiver is most likely to understand correctly.
• B)the receiver removes noise from the communication process so that the sender's message is more accurately understood.
• C)people delete or delay negative information,or use words that make the message sound more favourable.
• D)an organization is able to prevent grapevine communication by sending the information more quickly through newsletters and other formal communication channels.
• E)the receiver avoids receiving messages from a sender,such as by avoiding the person or deliberately not reading e-mail messages.