If You Have to Communicate Negative Information, the Other Person

question 72

True/False

If you have to communicate negative information, the other person is more likely to listen if you focus on the problem rather than the person.

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Definitions:

Evolution

The process by which different kinds of living organisms are thought to have developed and diversified from earlier forms during the history of the earth.

Genetic Predispositions

The inherited tendencies or vulnerabilities to exhibit characteristics or conditions, including diseases, based on one's genetic makeup.

Fear Snakes

An intense, often irrational aversion or phobia of snakes.

Heights

Elevations or areas of high altitude above a point of reference, often causing fear in some individuals.