A Large Internet Service Provider Had a Major Disruption in Its

question 76

Multiple Choice

A large Internet service provider had a major disruption in its e-mail services in which its customers' messages were delayed and some were lost forever.In its message to customers,the company announced that the event was ''a partial e-mail delay'' and that the ''issue'' would result in improved future service to customers.This message is an example of:

• A)information overload.
• B)using ambiguous language to minimize conveying negative emotions.
• C)misperceptions by the company's executives about the causes of the e-mail service problem.
• D)cross-cultural differences in communication.
• E)effective persuasive communication.

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Definitions:

Budget Line

A graphical representation of all possible combinations of two goods that can be purchased with a given income and prices.

Good X

generally refers to an unspecified product or commodity in economic models or discussions.

Budget Line

Represents the combination of goods and services that a consumer can purchase with a given budget at set prices.

Budget Line

A diagram that maps out all potential pairings of two goods which are affordable within a set budget, with prices being stable.